Returns & Exchanges
At Simple Supply, we want you to be completely satisfied with your purchase. If you are not happy with your order, items can be returned or exchanged within 30 days of delivery provided they are in their original, unused condition.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to start the process.
Print Shipping Label
Select the items you wish to return and download the prepaid shipping label provided by our system.
Pack Your Items
Securely place the items in their original packaging, ensuring all tags are attached, and affix the return label to the outside of the box.
Drop Off and Track
Drop your package at any authorized carrier location and keep your tracking number until your refund or exchange is processed.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing